Call Us: (02) 7906 6835

Archives

Judicial Relief

posted by: Joanne Almaden in General

The “Judicial Relief” is a common item in our service contracts. Its main purpose is to clarify for both parties – our company and our clients – the possible consequences for not honoring the terms of the agreement. It should

Continue reading

Multi-Party Access to the Property

posted by: Joanne Almaden in General

When a property is turned over to us for management, we assume responsibility for it, including the items inside. This is why during the handover, we need to conduct a full inventory of the property and its contents. This is

Continue reading

Amendments to the property management contract

posted by: Joanne Almaden in General

Sometimes, certain cases arise that require us to modify our policies and operational procedures. These changes in turn sometimes require us to amend the terms of our existing property management contracts. This is why we have a stipulation in our

Continue reading

Booking credits in case of fortuitous events

Fortuitous events such as typhoons, earthquakes, strikes, epidemics and/or any force majeure, affect both the renters and us, the host/rentor; although they are neither party’s fault. In consideration of this, we cannot issue refunds on reservation payments already made except

Continue reading

Initial repair and maintenance recommendations

When a property is turned over to us for management, part of what we do is conduct a thorough inventory of the items in the property and their conditions. This inventory includes the conditions of the different parts of the

Continue reading

Refund policy for cancelled reservations

Whether it’s for a short-term rental or for a long-term lease, a reservation on our properties is a two-way binding agreement. Once you make a reservation with us, you bind us to make the subject property available only to you.

Continue reading

How do I verify that you are a real, legitimate company?

posted by: Nimrod Flores in General, General

To verify the legitimacy of any business entity, the appropriate government authority to ask depends on what type of entity the business is. For corporations and partnerships, they are regulated by the Securities and Exchange Commission (SEC). For sole proprietorships,

Continue reading

Why do you ask for my TIN on signup?

posted by: Joanne Almaden in General

For those who are not yet familiar, the TIN is our tax ID here in the Philippines. It stands for “Tax Identification Number”. Every taxpayer in the Philippines gets assigned one and only one, permanent TIN for life. This applies

Continue reading

Do you have an alternative remittance channel other than cheque deposits?

posted by: Joanne Almaden in General

Starting April 2019, we now offer a much faster remittance of the rental proceeds to our client property owners. You can now receive your rental proceeds in an instant via Coins.ph without any transaction fees. This is our response to

Continue reading

Why are laundry expenses not part of your 30% per booking service fees?

For the laundries in particular po, our scope is up to its handling only. This means removing the used sets and collecting them from the unit, delivering them to the laundry shop and picking them up when done, so that

Continue reading