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Do you have an alternative remittance channel other than cheque deposits?

posted by: Joanne Almaden in General

Starting April 2019, we now offer a much faster remittance of the rental proceeds to our client property owners. You can now receive your rental proceeds in an instant via Coins.ph without any transaction fees. This is our response to

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Why are laundry expenses not part of your 30% per booking service fees?

For the laundries in particular po, our scope is up to its handling only. This means removing the used sets and collecting them from the unit, delivering them to the laundry shop and picking them up when done, so that

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Who pays for the association dues while my property is vacant?

posted by: Joanne Almaden in General

While there is no paying tenant yet in your property, you will have to pay your association dues separately. Ideally, you may remit your payment directly to the building or subdivision admin. But if you find it more convenient, you

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What if I already have a tenant in my property?

If you already have a tenant in your property and you want us to take over, the following items apply: Our one-time setup fee will still be the same One of the frequently-asked questions by property owners inquiring with us

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Why do you collect your service fee at the beginning of the lease and not monthly?

Below is a good question from one of our clients: For yearly contracts or longer, can your service fee (one-month-equivalent rent, per year), be spread out and collected on a monthly basis (starting when the security deposit and advance rent

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What do you mean by PDC or post-dated check?

posted by: Joanne Almaden in General

A post-dated check (PDC) is, as the term implies, a check you issue in advance to your payee, but the date indicated is some date in the future. PDC’s are a convenient way of paying for your dues in advance

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What are your available payment options?

We provide several payment options for the convenience of our clients and customers. To make payments, you may choose from any of the following: Direct Bank Deposit For cash, check or wire transfer. Please note that after making the deposit

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How do I make sure that my unit will not be used by your staff while it’s vacant?

posted by: Joanne Almaden in General

The security personnel of condominium buildings always require the logging in and out of persons coming in and out who are not tenants. We also have our own standing order for our staff to observe this standard procedure of logging

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What is the coverage of your housekeeping?

Our housekeeping services covers the cleaning of the whole unit – bedrooms, balcony, living room, kitchen/dining, toilet & bath, changing of bed sheets, fresh towels, etc., Basically, this is to have the unit ready for the next renter. The expenses

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How do you manage the check in and check out?

Almost 100% of our bookings are made and confirmed online. When the guest sends his payment for reservation, we send them a reservation confirmation which is what they will have to show us (our staff) upon check in. On the

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