What are the inclusive services in your short-term rental operation?
For the short term rentals, we take also care of everything. This includes the following:
- We maintain accounts on accommodation marketplaces like Airbnb, Homeaway, Booking.com and several more others, and we list the properties we manage that are available for short-term rentals.
- We keep records of the bookings.
- We issue the guests their reservation confirmation upon payment (for those not coming from sites like Airbnb).
- We handle the cleaning of the unit before and after guests check in/out.
- We handle the laundries.
- We facilitate the guests’ check-in/out, including security documentations and registration with the building admin.
- We handle the requirement and the return of security deposits.
- We respond to concerns and resolve issues with guests if required.
- Others that are reasonably connected to the short-term rental operations.
This is all on top of the ones listed on our PM Services details page.